Throughout the day, customers would like to know when technicians are on the way to their job, when they are finished with their job and others. This app delivers notifications sent via email, text or an automated call in real-time to keep everyone in the know.
When the technicians are finished with a job, an email is sent to the customer asking how their service was. A customer can quickly reply with one click. This allows for real-time satisfaction and data to correct potential issues within the company.